Project
Tivoli Internal Service – Booking Tool
Product design & system architecture
Overview
A concept for an internal booking tool designed to reduce friction in operational workflows and improve clarity across stakeholders.
What the project is
The tool supports staff in managing deliveries and special guests entering through backstage areas. The focus is clear information, accountability, and fewer manual handovers.
Process
- Mapped the workflow and identified where information gets lost or repeated.
- Defined user flows and the minimum steps needed to keep the process fast and clear.
- Designed a structured data model to support future features like dashboards and role-based views.